Claire is an experienced reward professional with over 20 years in Reward in addition to Payroll & Shared Services, Management Information, Generalist HR, Learning and Development, Customer Service Management and Retail Operations Management.
Her reward experience ranges from multi-incumbent roles up to executive, across multiple divisions including Retail, Distribution, Call Centres, Leisure & Hospitality, Digital and Technology.
Claire has worked in both UK and large global businesses, including complex, multi-brand and matrix organisations. She has been involved in significant change management programmes.
Claire has a passion for understanding the unique circumstances and needs of a company and devising creative and pragmatic solutions to support business strategy and take companies forward.
Her projects have included:
Set up of Reward principles and strategies
Proposal, set up and review of Reward and other HR policies
Reward harmonisation across brands and/or linked to mergers and acquisitions
Employee lifecycle and experience review
Design, development and implementation of bespoke grading structures for several different businesses
Organisational design, re-structuring, job architecture, job evaluation/levelling (Willis Towers Watson and Hay), pay and benefits benchmarking etc
Developing pay and reward frameworks for different business areas including review of balance of fixed and variable pay ratios, pay for complexity allowances, salary banding and multi-incumbent spot rates etc
Design, development and implementation of bonus schemes, commission schemes and other short term tactical or regular ongoing incentive schemes
Flexible benefits and voluntary benefits schemes and platforms - selection, introduction and management
Benefit reviews, supplier selection / negotiations and implementation
Implementation of various salary sacrifice schemes
Total Reward Statements
Creation of recognition and non-cash reward schemes including set up and implementation of online platforms
Design, development and implementation of Performance Management frameworks and linkage to reward for performance
Executive Reward - Long Term Incentive Plans, Key Player Retention Schemes and Remuneration Committee work
Equal Pay Audits and National Living Wage, Gender Pay Gap and Executive Pay Gap analysis and reporting
